Return policy

**CHIKKICKS Return Policy**

At CHIKKICKS, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help! Please review our return policy below.

Returns

You have **15 days** from the date of delivery to initiate a return for items purchased from CHIKKICKS.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • Items must be unworn, unused, and in their original condition with all tags attached.
  • The original packaging must be included (e.g., shoe boxes, bags).
  • Proof of purchase (receipt or order confirmation) must be provided.

Non-Returnable Items

Please note that the following items are **non-returnable**:

  • Customized or personalized items.
  • Sale or clearance items (unless they were received damaged or defective).
  • Gift cards.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at Info@chikkicks.com or call us at 470-570-6893 to request a return authorization.
  2. Once approved, you will receive instructions on how to return your item(s).
  3. Pack the item securely in its original packaging and include a copy of your return authorization and proof of purchase.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or was sent in error. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.

Exchanges

If you would like to exchange an item for a different size or color, please contact us directly at Info@chikkicks.com to discuss the process.

Contact Us

If you have any questions regarding our return policy or need further assistance, please reach out to us at:

  • Email: Info@chikkicks.com
  • Phone: 470-570-6893

Thank you for choosing CHIKKICKS! We appreciate your business and hope you enjoy your purchase.